Is it just me or do you find that dealing with big companies generally means less service, longer phone calls and more hassles? I recently purchased a new car and with the deal came 6-months free comprehensive insurance. Excellent, I thought to myself, that's more money saved. I have had no accidents in that 6 months and my no claim bonus of 5+ years has remained intact. But 6 months passes very quickly and before I knew it, the time to pay for car insurance was upon me once more. Now, with everything else that is going on around me at the moment, I just did not have time to do the whole compare prices exercise, so I opted to stay with the same car insurance company and avoid any hassles. Big mistake it seems! Again, because of all the problems we are going through right now, I decided to pay by monthly instalments and therefore, have the money at hand for more important things, like looking after Anja and making sure she has everything she needs/wants. So, all the forms were filled in and a direct debit authority signed. I then forgot about it and got on with life. Simple. ...